The productivity and inbound call management solution

The productivity and inbound call management solution

Absorb 100% of the requests

Unlimited pickup

Our virtual voice agents greet your customers immediately, regardless of call volume, 24/7. Reecall identifies the contact and the reason for the call, in natural language.

Request a demo
Absorb 100% of reecall requests

First instance

Reecall absorbs 100% of the flows, handles recurring issues in an automated manner, and distributes complex requests to the right people.

first instance reecall


Reecall intervenes when your team is unavailable, and outside of business hours.

overflow reecall

Distribute topics intelligently to your team

The efficiency of your support is closely linked to the relevance of the assignments. A ticket that is well qualified, then well referred, will have a shorter resolution time and a more relevant treatment.

Request a demo

Smart tags

Reecall identifies the nature of the request and assigns a tag to each ticket, contact or action. Artificial intelligence learns on a daily basis and constantly optimizes the relevance of these tags for your business.

smart tags reecall

Transfer Modes & Assignment

Reecall is able to transfer a request live to one of your collaborators by specifying the context ("hot" transfer), or asynchronously in the form of a reminder ticket. Depending on the subject, reecall identifies the right contacts or workgroups to distribute the flow in an optimal way.

transfer model reecall

Automate low-value calls

A low-value call is a request that can be handled automatically while generating maximum satisfaction.

Request a demo

Integrations and processing scenarios

This deep processing is possible thanks to reecall's great interoperability with your tools and databases.

See examples of scenarios
reecall tool integrations
Available integrations

Smart FAQ & collections

Automate the processing of recurring questions with no integration required thanks to our **FAQ.** management module
Reecall thus takes charge of all the subjects you have identified, gives a confidence score, and participates in the enrichment of your knowledge base.

smart faq reecall

Boost the productivity of your employees

smart faq reecall

Automation and DO IT FOR ME

Increase your team's processing capacity tenfold with the "do it for me" feature.

Reecall identifies the repetitive tasks of your teams and offers them semi-automated actions.

Increase and collect satisfaction

Knowing what your contacts think about the work of your support team is essential.

Reecall allows you to collect these reviews at the end of the conversation.

Request a demo

Save valuable human minutes and create a neutral collection environment.

Observe the change in satisfaction following the arrival of reecall in the team.

Request a demo
increase and collect customer satisfaction reecall

Calculate your ROI in the first week

Request a demo
help with decision making reecall