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Automate incoming calls and reduce support costs. The Videofutur case.
The Internet is an important part of our lives. It is used for work, school, entertainment and socializing. We are so dependent on the Internet that when it goes down, we feel cut off from the world. That's why ISPs invest a lot of money in their network to avoid downtime and maintain their customer base.
Improving responsiveness: Morio declares a flight in real time thanks to Reecall
Ensuring the security of an object as coveted as an electric bicycle is not a simple mission. Morio has built its security service for fleet management companies on this demanding promise. By integrating a GPS tracker directly into the bike, Morio allows its customers to know in real time the movements of the bikes. Coupled with their insurance offer, this service allows to find a bike in more than 80% of the cases and this everywhere in Europe!
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Reecall dashboards and exports
It is now possible to create, customize and evolve dashboards from any data collected by our virtual agents. Exports allow you to retrieve all this information in an Excel file.
How to use Reecall tags
Tags make it easy to track certain topics, set up rules to sort and organize your conversations, tickets or contacts, or generate reports.Tags are your best allies in understanding your customers, analyzing their requests.Let's see together how to make the most of them within Reecall and your current technical stack.
New Reecall V3 "Valiant" Release note
The Reecall application is releasing its new version "Valiant" named after the researcher Leslie Gabriel Valiant who won the Turing Awards in 2010. This new version sees the arrival of many new features such as the ability to automatically tag conversations, an advanced search on data and new integrations.
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