The virtual agent at the service of the customer experience
Powerful from the first second, integrated with your tools. Discover Reecall!
Approved by top companies
Taking care of customers
a critical mission made easy thanks to Reecall.
We are more serene since we implemented Reecall, it allows us to be more reactive and focus on our core business. Flexibility! We've noticed that this hotline principle allows us to send information up and down easily without having to use an application or anything else.
Easy to install, simple onboarding.
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The onboarding of reecall as a virtual employee has made us more efficient on a daily basis. The agent qualifies requests with precision and dispatches the subjects to the relevant employees. The tool helps us to identify priorities and to deal with them more quickly, in a relevant manner.
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Its ease of use and interfacing with Aircall and Zendesk once in place, the support of the Reecall team. Very good experience, we are satisfied with what the product allows us to do
Very quick to set up, the REECALL system allows to ensure a quality of customer service in a very personalized way. A gain in productivity thanks to relevant scenarios for answering the call. The whole team can easily manage their tickets.
I am alive again! There are far fewer calls, I spend far less time on the phone. I appreciate that Reecall takes over and provides all the information I need to call back customers. I save a lot of time, especially during peak calls (about 3 hours saved). Reecall has become indispensable to be able to answer all the customers. My well-being has improved. Customer satisfaction has improved because they are systematically called back.
With over a hundred calls per week, Reecall mainly helps me manage our switchboard. Simple and reliable product, it connects easily with our tools to automate our processes to the maximum. Great follow-up and efficient after-sales service. Easy to use and easily customisable. It allows us to set up our processes quickly and easily. Good management of incoming requests. Super follow-up & after-sales service
Quick implementation for a tailored customer experience
Performance
Your 100% QS from the first call.
Productivity
Process 7x more tickets with your current team.
Cost control
Save 50% of your ticketing costs.
The voice of your customers connected to your tools.
