The virtual agent at the service of the customer experience

I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation

MD

Moussa Diaby

Director, ABACUS

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Reecall allows us to concentrate on the patients on site who need information or want to pay for a consultation. We know that Reecall can handle the calls if we're not available.

Alexia

Medical secretary - Cabinet D2L

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Easy to install, simple onboarding.

BP

Boris P.

Customer Service Manager, Kumulus Vape

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With over a hundred calls per week, Reecall mainly helps me manage our switchboard. Simple and reliable product, it connects easily with our tools to automate our processes to the maximum. Great follow-up and efficient after-sales service. Easy to use and easily customisable. It allows us to set up our processes quickly and easily. Good management of incoming requests. Super follow-up & after-sales service

MG

Mathilde Goisset

Growth Hacker, Rocket School

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The onboarding of reecall as a virtual employee has made us more efficient on a daily basis. The agent qualifies requests with precision and dispatches the subjects to the relevant employees. The tool helps us to identify priorities and to deal with them more quickly, in a relevant manner.

AV

Alexandre Vallin

Chief Innovation Officer, Pentalog Group

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We don't always have the possibility of answering all incoming calls and Reecall allows us to do two things: to avoid the customer going straight to voicemail, and to take information before the call back. This allows us to prepare our call-backs, and sometimes to give the customer an almost immediate response. The ease of installation with the Reecall service. The many automation features.

LB

Laureline B.

Customer Service Manager, Neonomade

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Good overall experience and quality support Very good support from the team and good follow-up of the project. The software is also well done and easy to learn

AQ

Arnaud Quesada

Customer Service Manager, ACSSUR

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