Taking care of customers
a critical mission made easy thanks to Reecall.

Services

I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation

MD
Moussa Diaby
Moussa Diaby
Director, ABACUS
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Services

With over a hundred calls per week, Reecall mainly helps me manage our switchboard. Simple and reliable product, it connects easily with our tools to automate our processes to the maximum. Great follow-up and efficient after-sales service. Easy to use and easily customisable. It allows us to set up our processes quickly and easily. Good management of incoming requests. Super follow-up & after-sales service

MG
Mathilde Goisset
Mathilde Goisset
Growth Hacker, Rocket School
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E-commerce

Its ease of use and interfacing with Aircall and Zendesk once in place, the support of the Reecall team. Very good experience, we are satisfied with what the product allows us to do

TS
Timothée S.
Timothée S.
Chief Operation Officer, Lifeaz
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Medical practices

Reecall allows us to concentrate on the patients on site who need information or want to pay for a consultation. We know that Reecall can handle the calls if we're not available.

Alexia
Alexia
Medical secretary - Cabinet D2L
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Services

We are more serene since we implemented Reecall, it allows us to be more reactive and focus on our core business. Flexibility! We've noticed that this hotline principle allows us to send information up and down easily without having to use an application or anything else.

JV
Jean Venet
Jean Venet
CEO, Morio
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Services

Very quick to set up, the REECALL system allows to ensure a quality of customer service in a very personalized way. A gain in productivity thanks to relevant scenarios for answering the call. The whole team can easily manage their tickets.

CC
Christophe Chamvres
Christophe Chamvres
CEO, Dealglass
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Services

Good overall experience and quality support Very good support from the team and good follow-up of the project. The software is also well done and easy to learn

AQ
Arnaud Quesada
Arnaud Quesada
Customer Service Manager, ACSSUR
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capterra banner 4,9/5
Ease of use
4,8
Customer service
5,0
Features
4,8
Quality-price ratio
5,0

Quick implementation for a tailored customer experience

Performance

Your 100% QS from the first call.

Productivity

Process 7x more tickets with your current team.

Cost control

Save 50% of your ticketing costs.

The voice of your customers connected to your tools.

tool integrations with reecall