Taking care of customers
a critical mission made easy thanks to Reecall.

Services

We are more serene since we implemented Reecall, it allows us to be more reactive and focus on our core business. Flexibility! We've noticed that this hotline principle allows us to send information up and down easily without having to use an application or anything else.

JV
Jean Venet
Jean Venet
CEO, Morio
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SaaS

We have saved a lot of time in customer service. Reecall is really very practical, especially for reservation modification requests (more than 180 this month) because we don't want to have this type of request by phone (time consuming and without added value). We had a major computer breakdown a month and a half ago and Reecall enabled us to manage peaks of 1000 calls/day.

ABB
Alexandre Ben Bayenne
Alexandre Ben Bayenne
Customer Service Manager, Carlili
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Real estate

We don't always have the possibility of answering all incoming calls and Reecall allows us to do two things: to avoid the customer going straight to voicemail, and to take information before the call back. This allows us to prepare our call-backs, and sometimes to give the customer an almost immediate response. The ease of installation with the Reecall service. The many automation features.

LB
Laureline B.
Laureline B.
Customer Service Manager, Neonomade
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E-commerce

Easy to install, simple onboarding.

BP
Boris P.
Boris P.
Customer Service Manager, Kumulus Vape
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Services

Very quick to set up, the REECALL system allows to ensure a quality of customer service in a very personalized way. A gain in productivity thanks to relevant scenarios for answering the call. The whole team can easily manage their tickets.

CC
Christophe Chamvres
Christophe Chamvres
CEO, Dealglass
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Services

I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation

MD
Moussa Diaby
Moussa Diaby
Director, ABACUS
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Services

Good overall experience and quality support Very good support from the team and good follow-up of the project. The software is also well done and easy to learn

AQ
Arnaud Quesada
Arnaud Quesada
Customer Service Manager, ACSSUR
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capterra banner 4,9/5
Ease of use
4,8
Customer service
5,0
Features
4,8
Quality-price ratio
5,0

Quick implementation for a tailored customer experience

Performance

Your 100% QS from the first call.

Productivity

Process 7x more tickets with your current team.

Cost control

Save 50% of your ticketing costs.

The voice of your customers connected to your tools.

tool integrations with reecall