The virtual agent at the service of the customer experience
High-performance from the very first second, integrated into your tools. Discover Reecall, yourconversational AI expert!
Approved by top companies
Taking care of customers
a critical mission made easy thanks to Reecall.
I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation
Reecall has become indispensable as it allows our operators to focus their efforts on complex issues. Offering a dedicated support line outside working hours is a prerequisite for our customers. Our team's motivation and customer satisfaction have improved.
The onboarding of reecall as a virtual employee has made us more efficient on a daily basis. The agent qualifies requests with precision and dispatches the subjects to the relevant employees. The tool helps us to identify priorities and to deal with them more quickly, in a relevant manner.
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Its ease of use and interfacing with Aircall and Zendesk once in place, the support of the Reecall team. Very good experience, we are satisfied with what the product allows us to do
We don't always have the possibility of answering all incoming calls and Reecall allows us to do two things: to avoid the customer going straight to voicemail, and to take information before the call back. This allows us to prepare our call-backs, and sometimes to give the customer an almost immediate response. The ease of installation with the Reecall service. The many automation features.
For us, our main use of Reecall is when all our advisors are online or out of office hours. Reecall allows us to quickly obtain the essential identification and customer request information by email, so that the most appropriate department can process the request or contact the customer again. This is a significant time and efficiency saving for both us and the end customer.
Reecall allows us to concentrate on the patients on site who need information or want to pay for a consultation. We know that Reecall can handle the calls if we're not available.
Quick implementation for a tailored customer experience
Performance
Your 100% QS from the first call.
Productivity
Process 7x more tickets with your current team.
Cost control
Save 50% of your ticketing costs.
The voice of your customers connected to your tools.
