Taking care of customers
a critical mission made easy thanks to Reecall.

Services

With over a hundred calls per week, Reecall mainly helps me manage our switchboard. Simple and reliable product, it connects easily with our tools to automate our processes to the maximum. Great follow-up and efficient after-sales service. Easy to use and easily customisable. It allows us to set up our processes quickly and easily. Good management of incoming requests. Super follow-up & after-sales service

MG
Mathilde Goisset
Mathilde Goisset
Growth Hacker, Rocket School
Read more
E-commerce

Its ease of use and interfacing with Aircall and Zendesk once in place, the support of the Reecall team. Very good experience, we are satisfied with what the product allows us to do

TS
Timothée S.
Timothée S.
Chief Operation Officer, Lifeaz
Read more
Services

I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation

MD
Moussa Diaby
Moussa Diaby
Director, ABACUS
Read more
Services

I am alive again! There are far fewer calls, I spend far less time on the phone. I appreciate that Reecall takes over and provides all the information I need to call back customers. I save a lot of time, especially during peak calls (about 3 hours saved). Reecall has become indispensable to be able to answer all the customers. My well-being has improved. Customer satisfaction has improved because they are systematically called back.

JF
Jennifer Favre
Jennifer Favre
Customer Service Manager, LSDBDS
Read more
Services

Very quick to set up, the REECALL system allows to ensure a quality of customer service in a very personalized way. A gain in productivity thanks to relevant scenarios for answering the call. The whole team can easily manage their tickets.

CC
Christophe Chamvres
Christophe Chamvres
CEO, Dealglass
Read more
Real estate

We don't always have the possibility of answering all incoming calls and Reecall allows us to do two things: to avoid the customer going straight to voicemail, and to take information before the call back. This allows us to prepare our call-backs, and sometimes to give the customer an almost immediate response. The ease of installation with the Reecall service. The many automation features.

LB
Laureline B.
Laureline B.
Customer Service Manager, Neonomade
Read more
SaaS

The onboarding of reecall as a virtual employee has made us more efficient on a daily basis. The agent qualifies requests with precision and dispatches the subjects to the relevant employees. The tool helps us to identify priorities and to deal with them more quickly, in a relevant manner.

AV
Alexandre Vallin
Alexandre Vallin
Chief Innovation Officer, Pentalog Group
Read more
capterra banner 4,9/5
Ease of use
4,8
Customer service
5,0
Features
4,8
Quality-price ratio
5,0

Quick implementation for a tailored customer experience

Performance

Your 100% QS from the first call.

Productivity

Process 7x more tickets with your current team.

Cost control

Save 50% of your ticketing costs.

The voice of your customers connected to your tools.

tool integrations with reecall