RGPD and security at Reecall

Legal information

In accordance with article 6 of the law n° 2004-575 of 21 June 2004 for confidence in the digital economy, users of the REECALL website and application are informed of the identity of the various parties involved in the design, publication, hosting and protection of the data:

Publisher and owner

The publisher and owner of the website and the application is the legal entity REECALL, a simplified joint stock company (SAS) with a capital of 15090 euros, registered with the RCS of Lyon under the number 842 577 017, and whose intra-community VAT number is FR12842577017.

Registered office of the company

The company's head office is located at 8 allée du Levant - 69890 La Tour de Salvagny. You can send a letter to the company by writing to this postal address. You can also contact our teams by writing to the generic email address: contact[at]reecall(dot)co

Responsible for the publication

The person responsible for the publication is Mr. Maxime Trouche, acting as President of the company REECALL.


The hosts of the website and the application are:- Amazon Web Services LLC, P.O. Box 81226, Seattle, WA 98108-1226, USA, http://aws.amazon.com-Microsoft Azure, Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland, https://www.microsoft.com/fr-fr/trust-center/privacy- OVH, 2 rue Kellermann, 59100 ROUBAIX, France, http://www.ovh.com/fr/support/


The Data Protection Officer (DPO) is currently being appointed by the CNIL.

You can contact the Data Protection Officer if you have any questions about the processing of your data, or if you wish to exercise your rights. We provide you with a Charter relating to the protection of personal data, which can be accessed by following the links entitled "Privacy Policy" or directly in our General Terms and Conditions of Sale and Use (GTCU) under "Article 9: Protection of Personal Data".

Protection of personal data.

The Services, which are the subject of the General Terms and Conditions of Sale and Use, are subject to the applicable regulations on the protection of personal data, including REGULATION (EU) 2016/679 OF THE PARLIAMENT AND OF THE COUNCIL of 27 April 2016 ("RGPD") and any other legislative or regulatory texts that supplement or replace it (the " Applicable Regulations ").

The personal data provided by theUser when registering on theApplication and those collected when opening a ticket are mandatory and relevant for the execution of the Services. Without this information, REECALL 's services cannot be provided.

This information is :

  • Name and surname
  • Postal address
  • Telephone number
  • E-mail address

REECALL collects and stores the personal data processed exclusively and for the time strictly necessary for the execution of its services, for the full functioning of theApplication, and for the defence of its rights. Beyond this period, the personal data will no longer be kept.

REECALL reserves the right to record and store, for the purposes of proof, in order to ensure the functioning of theApplication, to optimise the efficiency of the payment process for the Services, and for the exclusive purposes of providing services and monitoring the commercial relationship with theUser, all information relating to the data of the Users and Customers, to the calls it receives from the Usersand to the identification data of the Users.

No personal data is passed on to a third party.

TheUser accepts without reservation that the data constituting his identifiers or allowing his interaction with theApplication, his email address, his password and his telephone number are processed in a secure manner by service providers external to REECALL, such service providers being committed to respecting the applicable Regulations.

In order to ensure the security and confidentiality of personal data collected as part of its service, REECALL implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and REECALL cannot guarantee the security of the transmission or storage of information on the Internet.

In application of the applicable Regulations, theUser and the Customer have the right to request access, limitation, rectification and deletion of data concerning them and to oppose their processing within the limits provided for by the applicable legislation. They also have the right to refuse any automated processing of personal data concerning them and the right to refer the matter to the CNIL.

To exercise these rights, theUser may, at his or her option, either send an e-mail via theApplication or send a letter or e-mail to the Data Protection Officer (DPO):

REECALL SASData Protection Officer (DPO)8 allée du Levant69890 LA TOUR DE SALVAGNY

REECALL reserves the right, in case of doubt about identity, to request a copy of the identity document of the person concerned by the processing of personal data.

Furthermore, theUser is informed of his right to register on the BLOCTEL list of opposition to telephone canvassing in accordance with the legal provisions.

To complete this information, theUser shall consult the REECALL Personal Data Protection Charter directly from theApplication by following the links labelled "Data Protection".