Quick implementation for a tailored customer experience

Performance

Your 100% QS from the first call.

Productivity

Process 7x more tickets with your current team.

Cost control

Save 50% of your ticketing costs.

Taking care of customers
a critical mission made easy thanks to Reecall.

SaaS

We have saved a lot of time in customer service. Reecall is really very practical, especially for reservation modification requests (more than 180 this month) because we don't want to have this type of request by phone (time consuming and without added value). We had a major computer breakdown a month and a half ago and Reecall enabled us to manage peaks of 1000 calls/day.

ABB
Alexandre Ben Bayenne
Alexandre Ben Bayenne
Customer Service Manager, Carlili
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Medical practices

Reecall allows us to concentrate on the patients on site who need information or want to pay for a consultation. We know that Reecall can handle the calls if we're not available.

Alexia
Alexia
Medical secretary - Cabinet D2L
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E-commerce

Easy to install, simple onboarding.

BP
Boris P.
Boris P.
Customer Service Manager, Kumulus Vape
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Services

I like the fact that the agent is adaptable to the needs of the company. Reecall has become indispensable because it allows us to handle calls that used to go to the answering machine, which represented a loss of transformation

MD
Moussa Diaby
Moussa Diaby
Director, ABACUS
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SaaS

For us, our main use of Reecall is when all our advisors are online or out of office hours. Reecall allows us to quickly obtain the essential identification and customer request information by email, so that the most appropriate department can process the request or contact the customer again. This is a significant time and efficiency saving for both us and the end customer.

ND
Nicolas D.
Nicolas D.
Customer Service Manager, Obat
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SaaS

The onboarding of reecall as a virtual employee has made us more efficient on a daily basis. The agent qualifies requests with precision and dispatches the subjects to the relevant employees. The tool helps us to identify priorities and to deal with them more quickly, in a relevant manner.

AV
Alexandre Vallin
Alexandre Vallin
Chief Innovation Officer, Pentalog Group
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Services

Good overall experience and quality support Very good support from the team and good follow-up of the project. The software is also well done and easy to learn

AQ
Arnaud Quesada
Arnaud Quesada
Customer Service Manager, ACSSUR
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Ease of use
4,8
Customer service
4,9
Features
4,5
Quality-price ratio
4,7

The voice of your customers connected to your tools.

tool integrations with reecall