Rates
Select your plan
Reecall Start
Consumption-based, no commitment.
Pay only for what you use, thanks to a flexible pricing model.
Reecall Enterprise
Volume-based commitments.
Benefit from discounts of up to 40% and customized solutions designed for successful deployments.
Technology and features
API documentation
Concurrent Conversations Limit
API Documentation
Conversational AI platform (Reecall Orchestrator)
Complete conversation flow orchestration, API integrations, third-party services and real-time monitoring for optimum performance.
Includes Pay-As-You-Go orchestration, advanced support for workflow optimization and multi-channel scaling.
Automatic Speech Recognition (ASR)
and Natural Language Understanding (NLU)
and Natural Language Understanding (NLU)
Access to Reecall's real-time ASR engine with parallelized model execution for accurate text-to-speech => the NLU is missing!
Includes PAYG ASR engine and advanced NLU features, including custom classifier tuning and domain-specific context integration to ensure high accuracy for complex use cases.
Supervised agent: predefined models (reliable models, control of conversations with customers)
Standard templates for reliable, perfectly controlled end-to-end interactions.
Ready-to-use agents for use cases such as appointment scheduling, FAQ resolution and order tracking (WISMO).
Ready-to-use agents for use cases such as appointment scheduling, FAQ resolution and order tracking (WISMO).
Same access as Pay-As-You-Go with additional controls thanks to our LLM jury and customization for precise response thanks to collaboration with our ML team.
Connect your visual studios or diagram editors to the settings of your virtual agents (Diagram as Code).
Connect your visual studios or diagram editors to the settings of your virtual agents (Diagram as Code).
Unsupervised agents: LLM drive (enhanced naturalness, hallucination control)
Includes access to unsupervised agents designed with Reecall LLM Garden, optimized for flexibility and open interaction.
Full access to API technical documentation for integration, orchestration and customization of voice agents.
Widgets and SDKs
Developer-friendly development kits and modular widgets for seamless integration and rapid deployment in existing environments.
Includes Pay-As-You-Go functionality and support for custom widget development tailored to specific business needs.
Voice library
Access over 20 natural voices with robust multilingual features for a wide range of audiences.
Comprehensive voice catalog + high-end tuning for regional accents or niche language requirements to improve customer engagement.
Supported languages
Over 20 languages are supported for conversational agents.
Same as Pay-As-You-Go + exclusive access to advanced tools for customized language optimizations. Unlock larger, high-end AI models designed to enhance linguistic nuances and enable simultaneous multilingual processing for complex use cases.
Widgets, full data residency (routing, storage of all queries, including voice audio/phone physical endpoints) and software development kits
(all queries routing, storage, included voice audio/phone physical endpoints)
(all queries routing, storage, included voice audio/phone physical endpoints)
All data is processed and stored in the EU using certified cloud and communications infrastructure, ISO-27001 and HDS (healthcare data storage).
Benefit from the strictest EU RGPD cloud requirements and healthcare data protection.
Benefit from the strictest EU RGPD cloud requirements and healthcare data protection.
Deployment in the region of the world closest to where your customers live.
Can include North America, Asia-Pacific, etc., with flexible mapping according to your operational needs.
Can include North America, Asia-Pacific, etc., with flexible mapping according to your operational needs.
Security
Fully secure endpoints for API communication.
Cloud management for continuity of security services.
Take advantage of our Secure Access Service Edge (SASE) architecture.
Cloud management for continuity of security services.
Take advantage of our Secure Access Service Edge (SASE) architecture.
Secure telephone communications.
Additional log audits and extended retention time.
Additional log audits and extended retention time.
Cloud management (24/7)
Multi-AZ distribution in the EU region to guarantee disaster recovery and business continuity plans.
Basic service monitoring with standard availability SLAs.
Basic service monitoring with standard availability SLAs.
World regions*: deploy the Reecall agent as close as possible to your customers.
Comprehensive 24/7 cloud operations management (MCO) and service continuity management (SCM), including proactive support for disaster recovery (DR) and business continuity planning (BCP) to minimize downtime and ensure operational resilience.
Fine-tune Trust Center configuration* to comply with your TRPA, SOP or certification requirements.
*technical restrictions may apply.
Comprehensive 24/7 cloud operations management (MCO) and service continuity management (SCM), including proactive support for disaster recovery (DR) and business continuity planning (BCP) to minimize downtime and ensure operational resilience.
Fine-tune Trust Center configuration* to comply with your TRPA, SOP or certification requirements.
*technical restrictions may apply.
Advanced classification engine: expertise tailored to your business sector
Standard SLA
(99% uptime, GTI/GTR 4h/8h, 8h/5d)
(99% uptime, GTI/GTR 4h/8h, 8h/5d)
Full integration support, co-design workshops and strategic advice for GTM alignment and classification based on AGAdvanced NLP for subject categorization and increased agent accuracy in structured and unstructured contexts. Net lifecycle optimization + exclusive hacks and productivity tools to shorten development cycles.
(99.5% uptime, GTI/GTR 4h/8h - HO/HNO , 24h/7d)
(99.5% uptime, GTI/GTR 4h/8h - HO/HNO , 24h/7d)
Classifier tuning and AI optimization
Advanced customization of AI classifiers, providing deep optimization for your business needs. This includes fine-tuning for specialized scenarios, complex use cases, and industry-specific vocabulary, ensuring superior accuracy, precision, and contextual relevance.
Services
Strategic workshops and GTM
Full integration support, co-design workshops and strategic advice for GTM alignment and agent lifecycle optimization, plus exclusive tips and productivity tools to shorten development cycles.
Data and information science
In addition to the dashboard, access our data science team for customized analysis, reporting and detailed information on agent interactions.
SLA (service level agreement)
Standard SLA
(99% uptime, GTI/GTR 4h/8h, 8h/5d)
(99% uptime, GTI/GTR 4h/8h, 8h/5d)
Premium SLA
(99.5% uptime, GTI/GTR 4h/8h HO/HNO, 24h/7d)
(99.5% uptime, GTI/GTR 4h/8h HO/HNO, 24h/7d)
Start-up program
Start your AI career with Reecall Programme
Access all enterprise-level features and resources at exclusive discounted rates, with no volume commitment - ideal for developing your innovation from day one.
QUESTIONS & ANSWERS
Helping you understand
How does Reecall create value for my company?
Reecall integrates conversational artificial intelligence into your products, enabling you to offer advanced voice interactions to your customers.
The result: immediate added value to your solutions, new sources of revenue, and a sustainable competitive advantage.
Do I need technical skills to use Reecall?
Not necessarily. Rapid integration via our APIs and SDKs requires only one developer. Then, your teams can easily manage and configure Reecall, without any programming knowledge.
Is Reecall secure and compliant with regulations?
Yes. Reecall follows the strictest security standards, with data encryption and full compliance with RGPD and other international regulations. Your data remains protected, whether you choose cloud or on-premise deployment.
How easy is it to deploy Reecall on our infrastructure?
Absolutely. Reecall integrates easily with your systems, thanks to documented APIs, high-performance SDKs and dedicated support. Deployment is rapid and minimizes the need for technical resources.
Can Reecall be monitored and adjusted after deployment?
Yes. An intuitive dashboard lets you monitor performance in real time, analyze data and adjust the solution to keep it in line with your objectives.