Reecall for :
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Embed performance in your telephony.

The Reecall virtual agent integrated with Axialys telephony allows you to improve the ROI of your contact center and transform the customer experience thanks to conversational AI.

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Integrate Reecall

They use the Reecall integration

Why integrate Reecall with Axialys

Integration

A quick set up and daily support to optimize your virtual agent

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Performing right out of the box

Become available 24/7 from the moment you go online and automate up to 70% of your inbound calls

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Connected to your tools

Reecall integrates with over 150 tools to monitor your performance in real time.

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Guarantee the performance of your Axialys VoIP.

A voice virtual agent can add performance to a contact center in several ways:

  1. Call management: A virtual agent can be used to automatically answer incoming calls and direct customers to the right people or information, freeing up human agents' time to focus on more complex tasks.
  2. Handling routine requests: A virtual agent can be programmed to respond to routine customer requests, such as product or service information, relieving human agents of these repetitive tasks.
  3. Improved customer experience: By providing a quick and accurate response to customers, a virtual agent can help improve the customer experience and enhance customer satisfaction.
  4. Cost reduction: By taking over certain tasks in an automated manner, a virtual agent can help reduce labor costs and improve overall contact center efficiency.

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Request a demo

The virtual agent connected to your tools

Standard integration
Customized integration
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All about Reecall and Axialys

1. How do I install Reecall with Axialys?

Contact us directly from our demo request, an expert will contact you to follow the installation steps.

2. How does Reecall work in Axialys?

Nothing changes in the way your teams use it, Reecall is immediately integrated with Axialys.

3. What are the advantages of Reecall with Axialys?
  • Easy to set up
  • Telephone expertise coupled with conversational AI
  • Cost optimization
  • Improvement of customer satisfaction
4. What data is collected by Reecall

Reecall only uses the data necessary to process calls. Personal information is not stored afterwards. The operation with Axialys for your data remains the same with or without Reecall.

5. How long does it take to integrate Reecall into Axialys?

Integration time depends on the complexity of the Reecall agent to be implemented. As a general rule, it takes between 3 and 6 weeks.

6. How can I modify my Reecall agent with Axialys?

All changes to your Reecall agent are made directly with your Reecall consultant.