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Services
5
min

Automatic switchboard and virtual agent: what impact on improving the customer experience?

Managing telephony within companies is not an easy task, especially for professionals who have to handle a lot of phone calls on a daily basis. To simplify the task while providing an excellent service to customers, more and more companies are opting for the automatic switchboard. Very practical, this solution allows you to ensure a better management of your customer service. Each caller who tries to contact your company can be redirected to the appropriate department or get an answer in real time for calls with low added value.

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5 star customer satisfaction
Coming soon...
E-commerce
5
min

CSAT and virtual agent: how to ensure customer satisfaction

CSAT (Customer SATisfaction) is a key metric to measure customer satisfaction with a product, a service or a company in general. It is a very valuable metric for a company's customer service, yet it is difficult to collect in practice. Reecall explains the importance of CSAT for companies and how virtual agents (artificial intelligence) make it easier for customer services to measure it today.

Automated CSAT
Sales administration
Order tracking
Unlimited support
Reservation management
Customer satisfaction
Coming soon...
Services
5
min

Reduce support costs with self-care

The control of support costs is achieved by giving greater autonomy to customers. This so-called self-care approach can be implemented thanks to virtual agents, in particular callbots

Unlimited support
Automated CSAT
OG Reecall
Coming soon...
Real estate
4
min

Customer service automation in real estate: 5 tips to increase satisfaction.

Let's start by stating the obvious: your customer service department, like all others, is overwhelmed with requests. Customer satisfaction has entered the podium of key performances of companies. So why does the gap between the resources allocated and the objectives to be achieved continue to grow?

Sales administration
Automated CSAT
Reservation management
Order tracking
Unlimited support
OG Reecall
Coming soon...
E-commerce
4
min

Improving inbound call handling productivity in e-commerce

Find out soon how to improve inbound call handling productivity in e-commerce?

Sales administration
Automated CSAT
Reservation management
Order tracking
Unlimited support
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Customer cases

Find out how Reecall is used by our customers

Image videofutur
Coming soon...
Services

Automate incoming calls and reduce support costs. The Videofutur case.

The Internet is an important part of our lives. It is used for work, school, entertainment and socializing. We are so dependent on the Internet that when it goes down, we feel cut off from the world. That's why ISPs invest a lot of money in their network to avoid downtime and maintain their customer base.

Morio header
Coming soon...
Services

Improving responsiveness: Morio declares a flight in real time thanks to Reecall

Ensuring the security of an object as coveted as an electric bicycle is not a simple mission. Morio has built its security service for fleet management companies on this demanding promise. By integrating a GPS tracker directly into the bike, Morio allows its customers to know in real time the movements of the bikes. Coupled with their insurance offer, this service allows to find a bike in more than 80% of the cases and this everywhere in Europe!

Videos

image conversation virtual agent
Coming soon...
13.3.2023
2
min

Discover Reecall in less than 2 minutes

The Reecall virtual agent and its conversational AI automate the management of incoming calls

CTO Abacus
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D2L X Reecall video - Client testimonial
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Zendesk x Reecall
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Aircall x Reecall video
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Simplifia X Reecall video - Customer testimonial
Coming soon...
Good voice video reecall
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